State Farm® Insurance Agent Brittany Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lauren Allen
October 28, 2025
5
out of
5
rating by Lauren Allen
"The group at Brittany Smith State Farm made it an easy and smooth transition from previous home, travel trailer and auto policies. They made sure to reach out to me and help me with anything I needed. I highly recommend you switch and give them a call. Great experience and great people."
We responded:
"Thank you so much, Lauren! We’re glad we could help make switching your auto, home and travel trailer insurance easy for you. Don’t hesitate to call or stop in if you need anything. "
Sam Van Dam
October 24, 2025
5
out of
5
rating by Sam Van Dam
"Very friendly and engaged with their clients"
We responded:
"Thank you, Sam! We appreciate your business and glad we could help. We try to make sure our customers feel like family! Don’t hesitate to reach out if you need anything."
Gwen Shepherd
October 23, 2025
5
out of
5
rating by Gwen Shepherd
"James and Brittany were very helpful getting me the coverage that I needed. Would highly recommend them for all your insurance needs."
We responded:
"Thank you, Gwen! So glad we could help you with your specific insurance needs. We appreciate your business. "
Levi Emmendorfer
October 20, 2025
5
out of
5
rating by Levi Emmendorfer
"Friendly and helpful."
We responded:
"Thank you, Levi! We appreciate your business. Please lease don’t hesitate to reach out if you need anything."
Billie Shepherd
October 17, 2025
5
out of
5
rating by Billie Shepherd
"James and Brittany helped me get the coverage I needed to best meet my needs. They were very welcoming, and friendly. Would highly recommend them!!"
We responded:
"Billie, we truly appreciate your feedback! I’m happy to hear we could meet your insurance needs and expectations. Please don’t hesitate to reach out if you need anything. "
Kelley Spencer
September 9, 2025
5
out of
5
rating by Kelley Spencer
"Brittany and James are amazing people. They listen to your needs and make sure you're covered completely before you leave. They're not just Insurance, they care like family."
We responded:
"Thank you so much Kelley! We enjoy getting to know our customers and how we can help with their specific insurance needs. Our customers become family."
Francy Hunt
September 4, 2025
5
out of
5
rating by Francy Hunt
"They helped me get the coverage I needed to best meet my needs. Knowledgeable, welcoming, and friendly!"
We responded:
"Francy, thank you for your feedback. Our office is so glad we could help meet your insurance needs. Thank you for choosing us! Please don’t hesitate to reach out if you need anything. "
R
July 23, 2025
5
out of
5
rating by R
"Highly reccommend.Anyone in this office is very friendly and proffessional. Talk to Brittany's husband on the initial qoute and he was really friendly and made sure I understand my options and didn't made me feel any pressure at all while shopping for insurance.He made sure I was getting the maximum discounts since I have an insurance with state farm already.Came in and had the pleasure to speak with Brittany,this lady is beautiful inside and out.I never meet anyone that got me to speak up fast and made me so comfortable I was joking around with her.Thank you all so much for taking care of all our insurance needs and making us feel so welcome.We appreciate you all."
We responded:
"Rowena, we appreciate your feedback more than you know. It was a pleasure meeting you. We enjoy getting to know our customers and making them feel like family. Please let us know if you need anything!"
Mariela Lobato
July 21, 2025
5
out of
5
rating by Mariela Lobato
"Working with State Farm has been supper easy, Mimi has been a delight and they are supper patient as someone who works a lot during there office hours I’ve missed some calls and they are supper understanding and patient"
We responded:
"Mariela, we appreciate your kind words. We understand the busyness of life and it’s our priority to be there when our customers need us. Let us know if you need anything!"
dawn downs
July 16, 2025
5
out of
5
rating by dawn downs
"Great experience switching to State Farm. James was very helpful and patient."
We responded:
"Dawn, thank you so much for your feedback. We appreciate your business! We’re happy to hear you had a good experience and James was able to help you with your specific insurance needs. Don’t hesitate to reach out if you have any questions."
Phyllis Bolin
July 7, 2025
5
out of
5
rating by Phyllis Bolin
"James was very helpful helping us to combine all my insurance needs. Thank you Michelle Allen for the recommendation.And James for his knowledge on my policy needs."
We responded:
"Phyllis, thank you so much for your kind words! We’re thrilled to hear that James was able to assist you in your insurance needs. It’s always our goal to provide knowledgable and personalized service to our customers. We appreciate Michelle Allen for the recommendation as well! Please don’t hesitate to reach out if you have any further questions or need assistance. "
Amy Jones
June 26, 2025
5
out of
5
rating by Amy Jones
"Very good communication with staff."
We responded:
"Amy, we value your feedback and glad to hear you’ve had a good experience. Please let us know if you need anything. "
Ron Neal
June 24, 2025
1
out of
5
rating by Ron Neal
"Absolutely zero communication skills within this office.Been with State Farm for over 10 years, and this office would never even return a phone call. Please save your time and go somewhere else!"
We responded:
"Ron, I’m sorry we didn’t meet your expectations. We take pride in communicating with our customers and meeting with them annually to review policies. We strive to make our customers feel like family. After multiple failed attempts to help you resolve your concerns and meet with you - it unfortunately resulted in your decision to leave our office. "
Whittaney Hamm
June 21, 2025
5
out of
5
rating by Whittaney Hamm
"I just recently started up with State Farm! I can tell you I know more about insurance now than I ever have! Brittany and her staff are the sweetest people."
We responded:
"Whittaney, we are so happy we were able to meet you all and help you and your family with your insurance needs. We enjoy getting to know our customers. "
Trevor Fridenmaker
May 22, 2025
1
out of
5
rating by Trevor Fridenmaker
"They called and gave me a quote for $150 a month so I cancel my current policy to start one with them then they tell me its gonna be over $300 😆😆😆"
We responded:
"Trevor, I appreciate you letting us provide you with an auto insurance quote. However, if not enough information is disclosed then that can have an impact on your rate. We hope to earn your business in the future. "
Thomas Coldiron
May 7, 2025
5
out of
5
rating by Thomas Coldiron
"I've been satisfied for several years."
Thomas Coldiron
May 7, 2025
5
out of
5
rating by Thomas Coldiron
"I've been satisfied for several years."
Don Moran
April 23, 2025
5
out of
5
rating by Don Moran
"I had just purchased a car and needed to get insurance, I could not get in touch with my current insurance agent(an on-line insurance provider) so I stopped in to Brittany Smith agency. James took care of my insurance problem and it was so easy with great, friendly service. It is so nice to have a local agent. Thank you! I just added my home policy at Brittany Smith agency and it was a good experience,, James explained all the details of the policy so that even I could understand. A 5 star experience. Thank you."
We responded:
"Don, thank you so much for taking the time to share your experience with us! We’re glad to hear James was able to assist you with your insurance needs and provide you with friendly, efficient service. It’s wonderful to know that you found value in having a local agent. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your business. "
jim d
March 19, 2025
5
out of
5
rating by jim d
"Jason and them are awesome they dropped my car insurance by half."
We responded:
"Thank you so much for your feedback! We are thrilled to hear that you had a positive experience with us and we could help you with your insurance needs. Don’t hesitate to reach out if you need anything."
Morgan Esteppe
March 3, 2025
5
out of
5
rating by Morgan Esteppe
"Very nice people and will help you out with whatever you need!"
We responded:
"Morgan, thank you for your kind words. We’re glad we could help you with your concerns. Don’t hesitate to reach out if you ever need anything."
Derrick Mitchell
February 9, 2025
5
out of
5
rating by Derrick Mitchell
"After getting several quotes online and in my area, I found out that Brittany Smith and her staff at State Farm Insurance is top notch! Any questions that I have is answered immediately plus with the low quote, I have money left over to purchase groceries. So from my family to yours... Thank you Brittany Smith from State Farm Insurance!"
We responded:
"Derrick, we appreciate your kind words. We’re grateful that we were able to meet your expectations and save you money on your insurance. Don’t hesitate to reach out if you need anything. "
Rhiannon
February 7, 2025
5
out of
5
rating by Rhiannon
"Very friendly and professional. Took the time to answer all my questions about car and life insurance"
We responded:
"Rhiannon, we appreciate your feedback and we’re so glad we could help you with your auto and life insurance needs. Don’t hesitate to reach out if you need anything. "
Elizabeth Benedict
January 13, 2025
5
out of
5
rating by Elizabeth Benedict
"Brittany and her team are amazing. I was with the same auto insurance company for 10 years or more. We meet Brittany and she gave us a quote; I am now with Brittany and State Farm. What great service and wonderful people I have had the pleasure to meet. Don't hesitate if you thinking on switching."
We responded:
"Elizabeth, we appreciate your feedback. We’re so glad to hear we met your service expectations and insurance needs. Don’t hesitate to reach out if you need anything! "
Fred Mann
December 30, 2024
5
out of
5
rating by Fred Mann
"Brittany and her support team have been great to work with! They put forth the extra effort needed to develop and offer us improved home and auto coverage plans at great rates. They always provide fast and reliable follow up to our questions. Highly recommend."
We responded:
"Thank you so much for your wonderful feedback, Fred! We're thrilled to hear that you had a great experience working with our team. It's our goal to provide exceptional service and tailored coverage solutions, and we're glad to know we met your expectations. Your recommendation means the world to us. Please don't hesitate to reach out if you need any assistance in the future. We are here to help!"
Glenda Clevinger
December 28, 2024
5
out of
5
rating by Glenda Clevinger
"Very friendly and helpful"
We responded:
"Glenda, thank you for your kind words. We appreciate the opportunity to help you with your insurance needs. "