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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessy Evolve

Jessy Evolve

November 18, 2024

5  out of  5
rating by Jessy Evolve
"They saved me $40 plus really nice to work with"
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Amanda Reyna

November 4, 2024

1  out of  5
rating by Amanda Reyna
"This has got to be one of the worst experiences I’ve ever had. These people want to “make sure your policy is right” but then can’t read simple English. I purposely communicate via messaging for stupidity, and they provided just that. I’ve talked to 1 person in this office over the phone who never pulled my policy up simply stated “probably still in underwriting”. Never again, and switching to a new agent if not a different company. HORRIBLE! Days between communications, with visual proof and Kelley the “office manager” just gives excuses. The proof is in black in white. Sadly if you cannot read black and white that’s a you issue, not a me issue 🤷‍♀️"
We responded:
"Amanda, Thank you for taking the time to share your feedback. I genuinely apologize for the frustration you’ve experienced with our service. We strive to provide clear communication and support, and I regret that we fell short in your case. Please know that your concerns matter to us, and I would appreciate the opportunity to discuss this further. If you’re open to it, please reach out to me directly so we can resolve this matter. Thank you again for your feedback, and I hope we can regain your trust in the future."
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Dan Wood

July 9, 2024

5  out of  5
rating by Dan Wood
"I was with another insurance company more than 20 years and Brittany was able to cut my insurance cost in half… highly recommend."
We responded:
"Thank you, Dan! We’re so glad we were able to help you with your insurance needs. We appreciate your business!!"
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Sharon Bradyn

July 9, 2024

5  out of  5
rating by Sharon Bradyn
"Had a great experience with State Farm Brittany Smith and her husband are excellent to work with. Saved me a lot of money!"
We responded:
"Thank you, Sharon! We appreciate your business and glad we were able to save you some money on your insurance. "
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Kim Rossetti

June 7, 2024

5  out of  5
rating by Kim Rossetti
"Wonderful people to work with!"
We responded:
"We appreciate your business, Kim!!"
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Brookelyn Barber

June 3, 2024

5  out of  5
rating by Brookelyn Barber
"I worked with Michael and he is excellent! 10/10 customer service and he quoted me the cheapest rate. I would recommend him to anyone who is looking for insurance!"
We responded:
"Thank you, Brooke! We’re glad Michael could help you with your insurance needs. We appreciate your business!"
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Maudie Smith

May 31, 2024

5  out of  5
rating by Maudie Smith
"We were with another insurance company but we got the coverage we needed for a reasonable premium! James Smith was great help . We highly recommend Brittany Smith and her Associates"
We responded:
"We’re so glad we could help you get the coverages you need. We appreciate your business!"
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Bob Reed

October 4, 2023

5  out of  5
rating by Bob Reed
"I love my agent she is very good working with her and Cathy it is hard to find people like you all"
We responded:
"We appreciate you and happy to help you with all your insurance needs. "
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Dakota Wise

September 18, 2023

5  out of  5
rating by Dakota Wise
"Cassie responded to my insurance inquiry fast and sent policy quotes the very next day. Very nice and helpful. Will definitely be looking into State Farm."
We responded:
"Thank you so much! We look forward to helping you with your insurance needs."
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T M

March 15, 2023

5  out of  5
rating by T M
"Brittany and Emily are WONDERFUL! They provide great customer service and saved me a lot of money. I highly recommend this office!"
We responded:
"Terri, it was a pleasure meeting you! So glad we were able to help you with your insurance needs. "
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Elizabeth Miller

November 29, 2022

5  out of  5
rating by Elizabeth Miller
"Kirby saved us money on each of our policies. Better coverage for less."
We responded:
"Elizabeth, we are so glad we were able to help you with your home and auto insurance needs as well as provide you with better coverages. We appreciate your business! "
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Kevin Weis

October 15, 2022

5  out of  5
rating by Kevin Weis
"Getting to know Brittany Smith State Farm Insurance has been a blessing! The extra mile Brittany, and her staff go through to help out cleints is astounding! A++++ all around!"
We responded:
"Thank you so much!! We love getting to know our customers. We appreciate your business."
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Kathy Parsons

October 13, 2022

5  out of  5
rating by Kathy Parsons
"Great experience, easy to talk to and understand my coverage."
We responded:
"Thank you, Kathy! We try our best to make insurance understandable. Thank you for your business!!"
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Jenny Murphy

July 23, 2022

5  out of  5
rating by Jenny Murphy
"Brittany is professional, knowledgeable, and ensures your coverage is personalized to your needs. Great coverage for a great price!"
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Quentin Murphy

July 23, 2022

5  out of  5
rating by Quentin Murphy
"Best insurance agent ever!! Friendly, knowledgeable, and trustworthy!"
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Kim Angel

July 18, 2022

5  out of  5
rating by Kim Angel
"I recently purchased life insurance from Brittany Smith's State Farm Insurance Agency. Brittany and her team were so helpful! It was a real pleasure working with Abby and everyone else! Highly recommend them!"
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John May

July 15, 2022

5  out of  5
rating by John May
"Great service. Quick response to request for quote. Very competitive rates. Staff seems genuinely interested in earning my business and extremely knowledgeable."
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Ariel P

June 14, 2022

5  out of  5
rating by Ariel P
"Brittany and her team are all so friendly and helpful! They're informative and really go above and beyond to make sure you have a great experience. I definitely recommend her office!"
We responded:
"Thank you Ariel!"
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Alan Walters

June 14, 2022

5  out of  5
rating by Alan Walters
"Brittany and her staff are amazing! They saved me tons on my auto insurance and even gave me better coverage."
We responded:
"Thank you!"
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Nick Miller

June 14, 2022

1  out of  5
rating by Nick Miller
"I recently requested auto insurance quotes from a website that tries to find lower rates from a number of different insurers. I almost immediately regretted it as I was inundated with calls from agencies across the US. I was very happy when one of these places turned out to be (relatively) local in Ms. Smith's office. I got a quote and was very excited they were going to be able to save me close to $50 a month. I had to wait a few days for payday but when I tried to call back to get the policy started, it had jumped up 40 dollars. They had no explanation for why and could not honor a quote made less than a week before. They had originally asked me to make the almost hour drive to their office to sign up in person. I am SO glad I didn't make that drive up there just for them to switch the rate on me. Bottom line, don't trust any quote they give you unless you are planning on signing up right then."
We responded:
"Nick, I am so sorry this happened to you. Unfortunately, we don’t have the ability to control the rates. We let customers know that the quotes we provide are for that day and could possibly change which is out of our control. My team and I go above and beyond for our customers, which is why we encourage an in-person appointment. It’s more than just insurance to us-it’s about building relationships, getting to know our customers and the things important to them. It’s also our top priority to educate our customers on their coverages and help them discover any gaps. Again, I am so sorry this happened to you and if we had an explanation for you we would’ve certainly given it to you. We’d be happy to help you. Have a great weekend!!"