State Farm® Insurance Agent Brittany Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lexie Crouch
January 15, 2026
"I absolutely love these people! They are absolutely wonderful and didn’t pressure me to get insurance with that. They really helped me weigh all my options and answered any questions I had!"
"We appreciate your review, Lexie. We are so happy that you had such a wonderful experience with State Farm Agent Brittany Smith’s Team here in Mt Sterling ! "
halli blankenship
January 8, 2026
"This office made me feel super included on what type of coverage we needed and did not make me feel pressured to get anything i did not. i actually reached out over a year ago to get a quote which didn’t work out but recently they reached out to me and provided cheaper and better coverage!"
"Thank you so much, Halli! We make it a priority to treat our customers like family and help based on individual needs. We’re so glad we could earn your business this time. Don’t hesitate to reach out if you need anything. "
WS Hall
December 18, 2025
"I needed insurance quickly and they were able to take care of me over the phone. Very friendly and helpful."
"We’re so glad we were able to get you the insurance you needed in a timely manner. We appreciate your business! Please don’t hesitate to reach out if you need anything."
Lauren Allen
October 28, 2025
"The group at Brittany Smith State Farm made it an easy and smooth transition from previous home, travel trailer and auto policies. They made sure to reach out to me and help me with anything I needed. I highly recommend you switch and give them a call. Great experience and great people."
"Thank you so much, Lauren! We’re glad we could help make switching your auto, home and travel trailer insurance easy for you. Don’t hesitate to call or stop in if you need anything. "
Gwen Shepherd
October 23, 2025
"James and Brittany were very helpful getting me the coverage that I needed. Would highly recommend them for all your insurance needs."
"Thank you, Gwen! So glad we could help you with your specific insurance needs. We appreciate your business. "
Billie Shepherd
October 17, 2025
"James and Brittany helped me get the coverage I needed to best meet my needs. They were very welcoming, and friendly. Would highly recommend them!!"
"Billie, we truly appreciate your feedback! I’m happy to hear we could meet your insurance needs and expectations. Please don’t hesitate to reach out if you need anything. "
Kelley Spencer
September 9, 2025
"Brittany and James are amazing people. They listen to your needs and make sure you're covered completely before you leave. They're not just Insurance, they care like family."
"Thank you so much Kelley! We enjoy getting to know our customers and how we can help with their specific insurance needs. Our customers become family."
R
July 23, 2025
"Highly reccommend.Anyone in this office is very friendly and proffessional. Talk to Brittany's husband on the initial qoute and he was really friendly and made sure I understand my options and didn't made me feel any pressure at all while shopping for insurance.He made sure I was getting the maximum discounts since I have an insurance with state farm already.Came in and had the pleasure to speak with Brittany,this lady is beautiful inside and out.I never meet anyone that got me to speak up fast and made me so comfortable I was joking around with her.Thank you all so much for taking care of all our insurance needs and making us feel so welcome.We appreciate you all."
"Rowena, we appreciate your feedback more than you know. It was a pleasure meeting you. We enjoy getting to know our customers and making them feel like family. Please let us know if you need anything!"
Don Moran
April 23, 2025
"I had just purchased a car and needed to get insurance, I could not get in touch with my current insurance agent(an on-line insurance provider) so I stopped in to Brittany Smith agency. James took care of my insurance problem and it was so easy with great, friendly service. It is so nice to have a local agent. Thank you! I just added my home policy at Brittany Smith agency and it was a good experience,, James explained all the details of the policy so that even I could understand. A 5 star experience. Thank you."
"Don, thank you so much for taking the time to share your experience with us! We’re glad to hear James was able to assist you with your insurance needs and provide you with friendly, efficient service. It’s wonderful to know that you found value in having a local agent. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your business. "
Fred Mann
December 30, 2024
"Brittany and her support team have been great to work with! They put forth the extra effort needed to develop and offer us improved home and auto coverage plans at great rates. They always provide fast and reliable follow up to our questions. Highly recommend."
"Thank you so much for your wonderful feedback, Fred! We're thrilled to hear that you had a great experience working with our team. It's our goal to provide exceptional service and tailored coverage solutions, and we're glad to know we met your expectations. Your recommendation means the world to us. Please don't hesitate to reach out if you need any assistance in the future. We are here to help!"